Qq188 Platform Terms and Conditions

1 Introduction

Welcome to qq188, an online entertainment and wagering platform operated to deliver the best gaming experience to users in Malaysia. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and qq188 ("Platform", "We").

These Terms apply to all services offered by qq188, including but not limited to online casino, sports betting, fish shooting games, bingo, game lobby, and all other products available on our platform.

Qq188 reserves the right to update or amend these Terms at any time. Any changes take effect immediately upon publication on this platform. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable conditions.

2 Account Eligibility

To register and use the qq188 platform, you must meet the following eligibility requirements:

• Be at least 18 years old or the minimum age required by law in your jurisdiction of residence, whichever is higher.
• Having full legal capacity to enter into a binding agreement.
• Not be on any self-exclusion or gambling prohibition list imposed by any authority.
• Acting on your own behalf and not as an agent or representative of any third party.
• Ensuring that use of the qq188 platform is permitted under the laws applicable in your jurisdiction.

Qq188 reserves the right to request proof of age at any time and to suspend an account while the verification process is underway. This is a protective measure we take seriously for the safety of all users on our platform.

3 Account Registration & KYC Verification

Each player is only permitted to hold one (1) active account on the qq188 platform. Multiple accounts registered by the same individual — whether using different names, phone numbers, email addresses, or banking details — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances.

All information you provide during registration must be accurate, complete, and up to date. qq188 conducts a rigorous Know Your Customer (KYC) process to ensure the security of all users. During the KYC process, you may be required to submit:

• Copy of valid identity card (MyKad) or passport
• Proof of current address (utility bill or bank statement not older than 3 months)
• Bank statement or proof of the payment method used
• Any additional documents deemed necessary by our compliance team

Withdrawal of winnings will only be processed after KYC verification has been successfully completed. qq188 reserves the right to place any transaction on hold while verification is in progress.

4 Deposit & Withdrawal of Funds

Qq188 supports a variety of safe and convenient deposit and withdrawal methods for players in Malaysia, including online bank transfer (FPX), e-wallets, and other popular payment options.

Regarding Deposits:

• Deposits are typically credited to your account within minutes once the transaction is confirmed.
• Minimum and maximum deposit limits apply and are subject to change from time to time.
• All deposits must be made using a bank account or payment method registered in your own name.
• Qq188 does not accept third-party deposits under any circumstances.

Regarding Withdrawals:

• Withdrawals are processed to the same bank account used for the deposit, subject to KYC verification.
• Withdrawal processing times range from 1 to 3 hours on business days, depending on the selected payment method.
• Any suspicious withdrawal attempt will be referred to the compliance team for further review.
• Qq188 reserves the right to request proof of the source of funds before approving large withdrawal requests.

5 Bonuses, Promotions & Wagering Requirements

Qq188 offers a range of bonuses and promotions for new and existing players. All bonuses are subject to the specific terms stated in each respective promotional offer. The following general principles apply to all bonuses:

• Each bonus may only be claimed once per player unless otherwise stated.
• The wagering requirement (rollover) must be met before any winnings derived from a bonus can be withdrawn.
• Bonuses cannot be transferred between accounts and hold no direct cash value.
• Qq188 reserves the right to withdraw a bonus if there is evidence of abuse or an attempt to manipulate the bonus system.
• Games eligible to contribute towards bonus wagering requirements are specifically stated in the terms of each promotion.

Qq188 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. qq188's decisions regarding bonus disputes are final and binding.

6 Wagering & Game Rules

All wagering and gameplay at qq188 is conducted in accordance with the specific rules set for each game type. Players are responsible for understanding the rules of each game before placing a wager.

• Confirmed wagers cannot be cancelled or modified.
• Qq188 uses an independently verified Random Number Generator (RNG) for all applicable games, ensuring that all outcomes are truly random and fair.
• In the event of a technical error or system disruption during a game session, qq188 reserves the right to void the affected wager and refund the wagered amount.
• The use of automation software, bots, or any unfair method to gain an advantage is strictly prohibited.
• Players are not permitted to collude or cooperate to defraud the platform or other players.
• In sports betting, all events are subject to the rules of the relevant sport and the decisions of the respective governing body.

7 Account Security & Responsibility

The security of your account is a shared responsibility between qq188 and you as a player. Our platform protects your account with industry-grade encryption, two-factor authentication (2FA), and round-the-clock monitoring for suspicious activity.

On your part, you are responsible for:

• Keeping your password and login credentials confidential at all times.
• Not share your account or login credentials with anyone, including family members.
• Ensuring that no other person uses your device to access your qq188 account without your authorisation.
• Report any suspicious activity or unauthorised access to the qq188 support team immediately.
• Updating your personal information whenever any changes occur.

Qq188 is not liable for any losses arising from a player's negligence in safeguarding their account information, including cases where a player voluntarily shares their login credentials with a third party.

8 Account Suspension & Termination

Qq188 reserves the right to suspend or terminate any player's account without prior notice if:

• The player is in breach of any provision of these Terms and Conditions.
• There is evidence or reasonable suspicion of fraud, money laundering, or criminal activity.
• The player has provided false or misleading information during registration or the KYC process.
• The player is proven to be under 18 years of age.
• There is a directive from the relevant authorities to do so.
• The player has used unauthorised software or methods to gain an unfair advantage.

Players may also request to close their own account at any time by contacting the qq188 customer support team. Once an account is closed at the player's request, any eligible balance will be processed for withdrawal after all compliance checks are completed.

9 Limitation of Liability

Qq188 makes every effort to ensure the platform operates smoothly and without interruption at all times. However, we cannot guarantee that the service will always be available free from outages, errors, or data loss in circumstances beyond our control.

Qq188 is not liable for:

• Financial losses incurred as a result of the player's own wagering decisions.
• Service disruptions caused by factors beyond our control, such as natural disasters, power outages, or internet infrastructure failures.
• Losses arising from a player's own negligence in maintaining the security of their account.
• Third-party actions that affect a player's account without the knowledge or authorisation of qq188.

In all circumstances, the maximum liability of qq188 to any player shall not exceed the total amount deposited by that player within the 30 days preceding the relevant claim.

10 Amendments & Applicable Law

Qq188 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this platform. Your continued use of qq188 following the publication of any amendment constitutes your acceptance of the revised Terms.

For significant amendments, qq188 will endeavour to notify players via in-app notifications or their registered email. However, it remains your responsibility to check this page periodically.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation. If negotiation fails, the dispute may be referred to a mutually agreed arbitration body.